Quality is amazing. The ring matched the CAD and exceeded my standards. I was wrapped very well and only took a couple days to get to the USA once it was shipped out. The customer service with Jayant was fantastic!! He answered my questions quickly, and kept me in the loop on what was going on in the process from after the stone was done, i got a video, then to the final look of the ring I got another one! One thing is that they had me put a $150 deposit to start the CAD process, but that was after I got my price quote and wanted to continue with them. After that, it didn't take too long to get the CAD back & adjusted to my liking & updated. They're amazing, and I can't say enough good things! I found them originally through the r/moissanite subreddit, and they had all great reviews, so I decided to go with them!